Six Degrees of Redirection

This is a story of feature creep. We started with an idea that was truly useful: link shortening services. These services allowed people to take bloated SEO-laden links (like the ones on this blog) and reduce them to compact links under 20 characters. Perfect for pasting into an e-mail, even better for a length-limited Tweet.

But link shortening isn’t rocket science, and I’m guessing even the US Patent and Trademark Office thought the idea too obvious for a patent (I mention this only because that in itself is an anomalous achievement, but I won’t digress into another patent rant here). So competitors emerged pretty quickly. How do you distinguish yourself in the link shortening business? Simple, add statistics! (BTW “statistics” is the plain old boring word for “analytics”, which is a made-up crapword designed to fool marketers into thinking they’re not doing math).

Then after statistics, some brain cell thought up the idea of loading the target window in a frame, adding a “value-added” toolbar. Not that the value add was provided to the user, who got to lose a little screen space and not see the actual target URL, but for the person providing the link, who presumably could track minutiae like how long you spent on some page.

Next, services hopped onto the bandwagon. Twitter, Facebook, RSS feed aggregators and others all started adding a link-shortening, information gathering layer to any links posted on their sites.

So now we have a link on Twitter that goes to a short link generated by the author of the tweet. The author of the tweet has copied a link found on Facebook, which then redirects to a short link to a blog aggregation that goes to the bloggers short link that then goes to the post.

Six degrees of redirection. Each one making the web more brittle, more subject to the loss of an intermediary, less permanent, less connected. Every time one of these services goes out of business, hundreds of useful connections between content will get lost forever. None of this is good.

Audience: The Social Media Killer

I’ve been engaged with social media since forever. Always found it fascinating, even exciting. I really like Twitter. Now Quora seems interesting, but in a semi-social-media sort of way. There’s a bit of a shift happening. A lot of “early adopters” have been doing the Quora thing for a while and now it’s on the upswing of that familiar knee function of exponential growth.

Meanwhile, Twitter seems a little less vibrant. Is it because all the cool kids are playing with Quora? Partially. After all anyone with a real job only has so much time to dicker with this stuff, unless you’re a rare beast: a Professional Social Media Guru that’s a real job. So maybe Twitter is a little less shimmering with excitement because really interesting people are spending less time on it.

But that isn’t all. That only explains part of it. (more…)

Spam via Zoominfo, Another in the Don’t Trust Series

Update: Part of the problem is the “allow people to contact me through this address” flag, which was set on. Hard to believe I’d let that happen, but I’ll assume that part was my failure, although the spam in question came in directly, not through Zoominfo’s servers. It’s probable that there was still a loss of data integrity at Zoominfo.

One of the great things about maintaining your own domain is the ability to put up a good fight when it comes to spam. It’s a real battle. This domain has been registered since the late 90’s, when an open Internet meant that just about anybody could harvest contact information from domain registration databases. (more…)

Let’s Just Call it the Canadian Conference Board of Incompetence

In The Conference Board of Canada’s Deceptive, Plagiarized Digital Economy Report Michael Geist attacks the Conference Board for a variety of faults that call its claims of objectivity into question. Subsequently, in Conference Board of Canada Responds, Stands By Its Report he comments on their inadequate response.

What is perhaps most informative is this quote from the response “The Conference Board regularly produces custom research. Our guidelines for financed research require the design and method of research, as well as the content of the report, to be determined solely by the Conference Board.” [Note to conference board: that is how you cite sources.]

This quote suggests that they take full responsibility for the incompetence, sloppy methodology, poor fact checking, and many other faults in their work. They appear to either be completely disconnected from reality or to be fully aware that they have no credibility whatsoever.

I suppose it doesn’t matter which.

Social Media: Why Facebook; Why Twitter?

As either a younger member of the boomer generation, or an older member of Gen-X, I’m a member of a big demographic that seems to have a hard time understanding social media. The most common reaction I get to mentioning something on Facebook is “I will never have a Facebook account!”

I realize now that part of the bad reputation that social media has with middle-aged adults is due to the fact that most of these people are parents, and everything they know about social media sites has come from their kids.

This led me to a great insight. Good social media sites are malleable to individual users, and that’s what makes them so powerful. I am certain that my Facebook experience is vastly different from that of your average teenager’s, and that’s a good thing.

A middle-aged friend recently asked me about Facebook and Twitter, with the subtext “I don’t ‘get’ either of them.” I’ve reworked my response a bit in hope that it will be helpful to others:

The main purpose of Facebook is to get found by people you already know but have lost touch with, think of the people you would invite to a high school reunion. Simple as that. It’s also good for keeping up on the big stream of small things that winds up being news in a nominally mundane life. It works well if you’re not “always on” the net. You can pop in every week or so and catch up. If you ignore the clever little time-wasting applications and notification noise, it’s a useful tool. In short, Facebook is good at making an electronic link to people you already know.

Twitter is much more geared to making new connections and is really something for those of us who are “on the ‘net” most of the time. What it’s best at is finding new clever people, and getting breaking news. Information travels very quickly in Twitter, and to a large extent it’s filtered to the interests of the people you follow, which means you get more information about the things you care about. As a writer, it’s also superb at making you edit things down. The 140 character limit is brutal, but it enforces the practice of a clarity that can carry into other writing.

So how did I do? Is there anything else that “defines” these sites?

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